Landlords/Agents: 01243 778537

Tenants/Emergency: 01243 786266

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Maintenance Issues for Houserack Tenants

At Houserack, we understand the importance of a well-maintained living space, and we are here to make the maintenance process seamless for tenants like you.

Our streamlined online reporting system ensures that reporting a maintenance issue is quick and hassle-free. Simply submit your concern through our user-friendly interface, and we will take it from there.

Report your issue now and let us take care of the rest. We look forward to assisting you!

How to report a problem

  • Click on "Report a problem" below.

  • Categorise your maintenance issue on the next screen, by choosing from one of the many options available.

  • You will then be prompted to provide more detail about the issue, including uploading any relevant photos. Remember, the more information you provide, the better we can assist you.

  • Once you submit your issue, you will receive confirmation that it has been logged, along with a unique issue number for your reference.

  • Sit back and relax. One of our dedicated team members will keep you informed every step of the way through our system. You wil not be left in the dark – we are committed to updating you until the issue is resolved.

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